We built Success by Stage because we've lived the challenges you're facing.

We've spent our careers in the trenches of SaaS growth—scaling Customer Success teams from zero to thousands of customers, leading global GTM organizations through acquisitions, and turning around underperforming revenue engines for PE-backed companies.

We've experienced the late-night calls when churn spikes before a board meeting. We've navigated the chaos of post-acquisition integration when two CS teams need to become one. We've felt the pressure of proving that Customer Success isn't a cost center—it's a revenue driver.

And we've figured out what works.

After collectively leading CS, Support, and Revenue Expansion functions at companies ranging from $1M to $5B+ in ARR, we recognized a pattern: the same fundamental challenges repeat at every stage of growth. The companies that scale successfully aren't the ones with the biggest budgets—they're the ones with the right frameworks, at the right time, executed by aligned teams.

That's why we founded Success by Stage.

We partner with Private Equity firms, Venture Capital investors, and SaaS leaders who need more than advice—they need operators who've been there, know what works, and can get their teams executing immediately. Whether it's a rapid due diligence assessment before an acquisition, a fractional CS leader to bridge a critical gap, or a two-day workshop to get a stuck team moving again, we bring proven playbooks and hands-on execution.